The 4.3-inch Polaris Interactive Digital Display is not a touch screen. The five buttons on the bottom of the display are used to navigate through the display options. Here are the answers to some frequently asked questions.
Q: I am trying to complete the update, but I am getting a USB error message on my PIDD. How do I fix this?
A: Please use an 8 GB USB drive in FAT32 format to update your PIDD. If you use anything larger, you will get this error message.
Q: Where do I go to register my PIDD?
A: We no longer require our consumers to register their PIDD.
Q: How do I update my PIDD?
A: Please make sure you are using an 8 GB USB drive in FAT32 format to update your PIDD. If you use anything larger, you will get an error when attempting to complete the update. Read Updating Your Polaris Interactive Digital Display for more information.
Q: How can I submit my club’s data for everyone to see?
A: All of our trail data is obtained from Trail Managers that partner with us, and submit us their trail data. If you are interested in partnering with us to provide us updated information, please visit ridecommand.polaris.com, scroll to the bottom of the page, and select the CLUB/TRAIL MANAGER option. This will prompt you to fill out an online application.
Q: Why is there not updated trail information in Ontario, Canada?
A: All of our trail data is obtained from Trail Managers that partner with us, and submit us their trail data. Unfortunately, the OFSC is not willing to provide us with their data. If you are interested in partnering with us to provide us updated information, please visit ridecommand.polaris.com, scroll to the bottom of the page and select the CLUB/TRAIL MANAGER option. This will prompt you to fill out an online application.
Q: My machine has been stolen and it has a PIDD installed, can this track my machine’s location?
A: Unfortunately, we are unable to track your machine's location if a PIDD is installed.
Q: Can I plan a ride on the RIDE COMMAND website and upload the planned route to my display?
A: Unfortunately, we no longer offer this feature. We do realize that this tool would be an asset to our users, and we are working on bringing this feature back in the future.
For more information on the 4.3-inch PIDD, consult the PIDD User's Guide.
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